Introduction

Travalab LLC ("Travalab," "we," "our," or "us"), located at 101 Jefferson Dr, 1st Floor, MenloPark, CA 94025, is committed to protecting your privacy. This Privacy Policy explains how wecollect, use, disclose, and safeguard your information when you use our mobile phlebotomyservices, website, and mobile application.

Information We Collect and Process

We collect information that helps us provide and improve our mobile phlebotomy services. Thisincludes personal information such as your name, contact details, medical informationnecessary for phlebotomy services, and payment information. We also collect demographicinformation and communication preferences to better serve your needs

When you use our digital services, we automatically collect certain information about yourdevice and usage. This includes your IP address, browser type, and how you interact with ourservices. If you consent, we may also collect location data to facilitate mobile services.

How We Use Your Information

Your information helps us provide safe, efficient mobile phlebotomy services. We use it toprocess appointments, communicate about services, and ensure proper handling of yourspecimens. We also use this information to improve our services, process payments, andmaintain compliance with healthcare regulations.

Information Sharing and Disclosure

We take your privacy seriously and share your information only when necessary for providingour services. This may include sharing with:

• Healthcare providers involved in your care
• Laboratories processing your samples
• Payment processors
• Essential service providers

We do not sell your personal information to third parties.

HIPAA Compliance and Security

As a healthcare service provider, we maintain strict compliance with HIPAA regulations. Weimplement comprehensive physical, technical, and administrative safeguards to protect yourhealth information. Our security measures are regularly updated to address emerging threatsand maintain best practices.

California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information. Under theCalifornia Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Access your personal information
• Receive equal service regardless of exercising your privacy rights

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze serviceusage. These technologies help us understand how people use our services so we can makeimprovements. You can control cookie settings through your browser preferences.

Children's Privacy

We take children's privacy seriously and never knowingly collect information from children under13 without parental consent. Special procedures and parental authorization are required forblood draws from minors.

Updates to This Policy

We may update this Privacy Policy as our services evolve. We will notify you of significantchanges through our website or email. Continued use of our services after such changesconstitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns, please contact us:
Email: support@travalab.com
Phone: 1-800-921-6933
Address: 101 Jefferson Dr, 1st Floor, Menlo Park, CA 94025